Comments on: Do not disturb a.k.a DND

By: Pankaj Batra

Pankaj Batra — Mon, 19 Jul 2010 16:28:56 +0000

@Ravi
Even don’t reply to than is also not a solution as not all unknown numbers are tele marketers.
SMS are a huge problem now-a-days with bulk sms cost going down to 3-4 paisa and mobile database available for cheap.
I keep sending these phone numbers to my provider (vodafone) in complaints, but they are unable to take any action.
Now thinking for filing a case against Vodafone, TRAI and some marketers.

By: Ravi Ranjan Sharma

Ravi Ranjan Sharma — Mon, 19 Jul 2010 05:55:35 +0000

Dear Panka,
You are not alone ,I am also suffering with this problem I registered for DND 3 years back & regularly getting calls from telemarketing ,It is true that there is no solution to it.
The best way is “Don’t reply them when they call”
I get around 450 sms within a week & now I have stoped reading sms.

Also tell me the solution if you get.

Ravi RAnjan Sharma
09810033631.

By: Pankaj Batra

Pankaj Batra — Sun, 11 Jul 2010 14:57:35 +0000

@Bharat
Like you, I am also a common man and have little knowledge of law. I am actually a software engineer and share knowledge to spread awareness.
However, I have tried to understand the case, there are 3 cases in it. One each against cellular operator, TRAI and telemarketer. So case can be filed against any of the 3.

By: BRV

BRV — Sun, 11 Jul 2010 14:38:29 +0000

Hi Pankaj,
Being as a lay man I am not able to undersatnd all the mention points in case. I am sorry to disturb you again but Is this mean that any consumer can file a case in consumer forum against service provider without including TRAI as a party. Sorry for so much quetions but its really important for me. and thanx for your time and patience in advance..
Rgards,
BRV

By: Pankaj Batra

Pankaj Batra — Sun, 11 Jul 2010 14:28:08 +0000

@Bharat
There is a famous case of Nivedita Sharma. You can search same on google.
Here is link to high court case: http://delhicourts.nic.in/Jan10/Cellular%20Operators%20Vs.%20Nivedita%20Sharma.pdf

By: BRV

BRV — Sun, 11 Jul 2010 13:20:39 +0000

Hi Pankaj,
Thnx for your reply. So can I directly reply that TRAI is not a mandate party in DND case as said by IDEA advocate. Can you please give me some clause or case number of DND in which consumer won and TRAI was not a prty so that as an example I can show the same in my next hearing i.e. 29 dis month.
Rgards
BRV

By: Pankaj Batra

Pankaj Batra — Sun, 11 Jul 2010 09:21:18 +0000

@Bharat
Service provider generally activates DND services and adds the number to registry maintained by TRAI. You can file a case against your service provider and there is no need to involve TRAI as a party as you are not directly interacting with TRAI.

By: BRV

BRV — Sat, 10 Jul 2010 14:26:57 +0000

Hi Pankaj,
I have lodge a complaint in Consumer court as my DND service is still not activated aftre 1 yr. Is it mandate to invlove TRAI as a party? My service provider has replied that case should be dismissed due to non involvement of mandate party i.e. TRAI.
Kinldy reply
Rgdrs
BRV

By: proxyman

proxyman — Tue, 27 Apr 2010 04:59:11 +0000

still getting calls after registering…..
what to do ?

By: Pankaj Batra

Pankaj Batra — Sun, 11 Apr 2010 06:41:35 +0000

@Sudheer
You must call Vodafone customer care @ 111 and complain to them providing the sender details, content and time of messages.