Skip to content


Online Income Tax grievances

Posted in Government, Income Tax, India.

Very soon, Indian income tax payers will be able to file their grievances online.
Already income tax website provides many online facilities for income tax payers which includes income tax payment, filing of returns, view TDS statements, status of PAN application etc.

This new online complaint redressal system will enhance the overall tax system in India. It will bring transparency.

The trial run of this facility named ‘Sevottam‘ is already being experimented on a pilot basis in Mumbai and Udaipur.

No related posts.


49 Responses

Stay in touch with the conversation, subscribe to the RSS feed for comments on this post.

  1. Sunil says

    Your Article on “Online Income Tax grievances” of Oct 2008

    Any idea when will this will be available for people in NCR region.

    Regards,
    Sunil

    • Pankaj Batra says

      @Sunil,
      As the system becomes online and centralized this year, refund status will be easier to track this year onwards.

  2. Sunil Khandelwal says

    It is irony that one can pay taxes, file return online but can’t make complaints online.
    I have written to DIR-HQ CBDT number of times, email and faxes but no one bother to look at it.
    Regards,
    Sunil

  3. basawant says

    I WANT TDS RECIPTS AFTER CUTTING FROM MY CLIENTS COMMISION .
    HIS DETAISL : NAME: MR. SURESH BHANASHANKAR BERUNGI
    PAN NO. = ABVP3981B

    HE IS WORKING WITH RELIANCE LIFE INSURANCE CO.LTD. as ADVISOR ….HE GETTING HIS COMMISIION AFTER CUTTING OF TDS BUT HE DIDN`T RECIVE HIS TDS CERTIFICATE . PLEASE ISSUE THE SAME RECIPTS ON FOWWLOING ADRESS….223, SHIVGANGANAGAR SECTOR-2, JULE SOLAPUR-SOLAPUR 413004(MAHARASHTRA)
    THANK YOU …OR CALL ON 9881 20 16 20

  4. basudeo prasad mandholia says

    sir
    I am a lic agent and on lic deduct TDS FY- 2007-08
    I file my return for asstt year 2008-09,in june 2008. But till date I have not receive TDS refund. So ,I want to know that I am entitled to get or not. If ,yes -than pl any time limit for refund officer or no time for the refund officer

    • Pankaj Batra says

      @Basudeo
      Please get in touch with your income tax office.
      In case they also not help, you can get the information by filing a RTI.

  5. shibu says

    Dear sir,
    Can I get tax exhemption for my fathers LIC policy and home loan payments as he is my dependent and he is not claiming tax exhemption.

    shibbs

    • Pankaj Batra says

      @Shibu
      Yes, you can claim exemption for payment for your father’s policy but you can not claim benefit for home loan payment, if the loan is not in your name.

  6. SAMIR KUMAR ROY says

    Dear Sir,
    Pan No.ABEPRO154P salaries ward5(2) samir kumar roy saraf chamber nagpur.
    assessment year 2007-08, ack.no. 0521012738
    Cheq.lying with your office cubboard when i personaly met to your staff Mr.Paunikar but cheq. not given me and not yet despatched to my home address
    SAMIR KUMAR ROY
    A-18,YASODA NAGAR, PHASE I HINGNA ROAD NAGPUR 440016

  7. Varun says

    Hi, I had filled the return online and sent them the form 5 by post as demanded. Got an email from them that they have not recieved it, sent another one and again the same email. Third time send it via speed post and to my surprise they have again replied that they have not recieved it. Is there any way to escalate this. What am I supposed to do now. Can’t go there personally and they do not accept registered post or courier! Any help will be appreciated.

    • Pankaj Batra says

      @Varun
      To assist taxpayers, a limited call center service has been established at ITD-CPC, Bangalore. Taxpayer queries on status of ITR-V receipt at CPC, Bangalore will be answered on 080-43456700 between 9:30 AM to 6 PM.

  8. Bhavana Mahajan says

    Hi, I want some info. I have filed my return of the year 2008-2009 in due period aginst TDS. But I dnt get my refund yet. After enquering online they are saying “Not found PA… Your assessing officer has not sent this refund to Refund Banker.” So can you help me what to do???

  9. biswajit says

    sir,
    i have a refund of Rs2580 of income tax for assesment year 2006-2007.
    Prsent status of my income tax refund is”
    a. Your assessing officer has not sent this refund to Refund Banker.
    b. If this refund has been sent by your Assessing Officer within the last week, you may wait for a week and again check status. ”
    what shall i do now.
    regards
    biswajit Mumbai airport

    • Pankaj Batra says

      @Biswajit
      You may check your refund status in Form 26AS (on http://www.incometaxindiaefiling.gov.in) . But the year you are looking for is too old and it won’t be available online.
      I would request you to contact your income tax office for the same. If they are not helpful, you may consider filing a RTI for same.

  10. Sangeeta says

    Respected Sir/Madam
    I Sangeeta Sharma…Pan no…BBDPS3391H..I filled ITR for assesment year 2010-2011 on 26 August 2010.But till i am not geeting any amount.Please solve my problem as soon as possible.’

    And finds the attachement

    Regards
    Sangeeta

  11. surender pareek says

    mr jai deep pareek s/o ashok pareek have a lot of GOD coins fron his great grand son but its is goverment property he is from sirsi jaipur now residing at tafil daro ka rasta jaipur corner house he has nowjai deep industries also but he is richest man without paying taxes to the goverment he has a house also in civile line hari marg
    he has around 20 carore rs property but nobody is see infront

  12. Deepak Soni says

    i want to inform you that the person who do the internal job of HAWALA. His name is Mr. Nitin Nagar, His address is 16-B L.I.G flats Rampura, Delhi-110035. Kindly look into the matter, it is very serious.

  13. sunil bhargava says

    Income tax officer
    Grivence cell
    Gwalior
    Till date i have not received a refund of Rs. 66,999.00 for the assessment year of 2009-2010 in spite the return had already been filed manually to Gwalior office on dt. 08.03.2010 moreover the refund for the assessment year 2010-2011had received on 20.06.11at below address.
    Kindly look into matter & do the needful.My address is given below
    Sunil Bhargava
    75-Vikas Nagar
    Kherapati Road Gwalior (MP)
    PAN NO. ADMPB2986R

  14. George says

    Company does not issue Form 16 on time to file returns, pls advice who to complain to

    • Pankaj Batra says

      @George
      You can complain to local income tax office regarding non-issuance of form-16.
      You may also file income tax return without form 16, by help of form 26AS and salary slips.

  15. zaffar banday says

    I have not received income tax refund for the AY 2007-08 , 2010-11 and 2011-2012 ,which i have filed in time .My PAN No. is AGMPB9681Q. Kindly advise properly .Moreover I am not getting any proper response from the income tax office in srinagar. Thanks.
    Regards
    Zaffar

  16. Dr mohd irfan shah says

    @pankaj batra.
    my it refund cheques for the year 2009-2010 &2010-2011 have been send back due to the neglence of the postal department,i have already contacted the local assessing officer who has send the application to sbi office mumbai,but unfortunately i did not get them till nowand the biggest problem is the there is noody whome i can address my issue as their custumer servive is useless.can you please help me in any sort to resolve this issue.
    Your help is highly valuable for me.
    Regards .
    Dr irfan.

    • Pankaj Batra says

      @Dr Mohd
      Best way to tackle this issue to give a written request to assessing officer and get a stamped receipt back.
      If that does not work, file a RTI asking them status of your case. They will have to respond with satisfactory answer within one month.

  17. Gajanan shenoy says

    I Gajanan N. Shenoy received Refund Cheque from income tax department for refund of my tax for year 2009-10 through cheque no .645279 of amount Rs. 4000/- found to with wrong account number.
    I have submitted the Cheque in bank but till now i have not received new cheque from IT dept. so what should i do now ? to get the cheque and to whom i should contact?

    • Pankaj Batra says

      @Gajanan
      You should contact your assessing officer and submit complaint in writing.

  18. Dr. K L Jain says

    I am a retired university Professor from Haryana. Please advise me for the following:
    I have been suffering due to excess TDS deductions on my arrears by my employer since 2008-09, and further TDS details are not available on TIN website. Thus it is causing delay in refund also. Even in the current assessment year of 2011-12 about 3 lakh TDs has been deducted in excess and i am unable to fill even my IT return as the TDS details are not available on TIN web. Is ther anything i can do to book my employer for these anomalies which are highly frustrating for a retired person.

    • Pankaj Batra says

      @Dr. K.L Jain
      You must raise this concern with income tax department.
      Your employer must have issued form-16 to you for the deduction. Go to your nearest income tax office with copy of these form-16 and form 26AS taken from TIN website. Meet income tax commissioner and present your case to them.

  19. Dibyendu Mazumder says

    Income tax Refund of 2010-2011 Assessment Year

    I have submitted my income tax return on 7th Oct 2010 for the financial year of
    2009-2010. My Pan no is (APDPM8244E). In this connection
    Please ref income tax office Ward no 51 (4) Bamboo Vila of Kolkata,
    Receipt No 5144003217. My pan card no is APDPM8244E. Actually my tax
    Deducted was 9888.00 rupees. I’ll get more money. I have already
    Mailed you but till I have not get any money; I am not high salary
    Earner. I need this money very urgent. I went to Kolkata Office,
    they demand me for money for refunds, why I’ll them its my income,
    I don’t know I’ll get the money (Refunds) or not.
    All the formalities and papers are ready but I have not got my Refunds.

    I have submitted all my documents properly in the branch of Kolkata
    Office; till now I have not get my refund money. Every year I got my
    Refunds late.

    Please do favourable needful action for credit of my said refundable amount.

    Regards,

    Dibyendu Mazumder

    • Dr S B Kalidhar says

      I returned an OUTDATED cheque to SBI, Mumbai. The Assessing Officer has been informed about the same. SBI, Mumbai, has informed that the Assessing Officerv has to REINITIATE a fresh case. The IT Deptt is delaying the process. Is there any limit to the delaying process ?

      • Pankaj Batra says

        @Dr S B Kalidhar
        We would advice you to give a written request to assessing officer and get a receiving signed by him. You may also ask them a timeline. If same is not issued within time frame, file an RTI to know the reasons.

  20. Dr S B Kalidhar says

    Sir, I returned an outdated refund cheque to SBI, Mumbai. I informed the Assessing Officer about the same. The verbal message from IT Deptt is: OLTAS Block is yet to be filled up by SBI, Mumbai. I understand that this verbal information is wrong. I am an individual. I did not submit ONLINE Return. The refund for AY 201-11 relates to Govt job. I wish to have a clear-cut response from you: Is the verbal information from IT Deptt right ? SBI, Mumbai, informs me that REINITIATION and related formalities are to be done by the Assessing Officer. Please enlighten me.

    • Pankaj Batra says

      @Dr S B Kalidhar
      As written in earlier comment, please get their assurance in written. Verbal messages have no meaning. They will keep putting blame on other side.
      Best option is to complaint in writing and get a receiving for same, only then you will have some proof of issue.
      You can submit written complaint to both SBI and IT department and let them give a written reply for same.

1 2



Have a Question? Click here to Ask now!





Some HTML is OK

or, reply to this post via trackback.

By submitting a comment here you grant this site a perpetual license to reproduce your words and name/web site in attribution.