As Per a mail I got:
What is common between OM SHANTI OM, KARAN ARJUN and www.core.nic.in. It is same reincarnation story and in next avatar, mission accomplished. let me tell you the story and reaffirm our belief in reincarnation.
July 2006, Core center as an NGO, funded by Ministry of Consumer Affairs with a mandate to become self sustainable, signed a contract with us. We became their turn-around managers and we invested all of what we had because we knew this will make a huge next generation internet innovation, which was very much in line with our values to enhance life of people using technology.
We spent first 6 months, in which we did research, innovated their internal processes, strengthened up their management and discovered a business model. On 16th April 2007, we went LIVE on core.nic.in and soon it was a hit. Not only with consumers, who got benefited, but also with companies, who could avoid on litigation, display their customer responsiveness while retaining their customers by handling their grievances. In 3 months, we had more than 100 companies signing up, more than 100 complaints per day and we started getting compliments from every where as revenues from companies started coming in. The best was when researchers from Hamburg University, Germany visited our office and included this application in their report as finest innovation.
But then, It happened like Hindi movies. Our passion became our obsession and we forgot that we are dealing with Government and we throughout did not follow normal practices of getting contract from NGO’s and government. Core Management changed and leading names in consumer movement took over. For some reason they did not like us and stopped all our payments, fired their staff and they did everything which you can imagine from Hindi Movies.
Till November 07, we still continued our services to keep our promise and allegiance towards companies and consumers with a hope that management of Core Center will come around and for that we even visited ministry of consumer affairs Secy and Jt Secy few times. Yes Trust us, they have huge offices, Tea is excellent and they have all latest technological
gadgets to serve their country and they really listened to us and assured us to resolve the issues. But nothing happened and actually nothing was supposed to happen, but that we learnt very late after burning huge losses which went un-appreciated.
On the other hand, we had line managers of customer care team of member companies calling us and appreciating our work because that helped them with their daily work pressure in an amicable manner.
This was the story till interval (Feb. 08). Picture abhi baki hai mere Dost.….
thanks for all the emails and calls from consumers across India and companies asking us to restore the service, we are now reincarnating as www.whitelibra.com but as you know from all reincarnation stories, this time it is much bigger and powerful than last time so that it can not be killed. We called it whitelibra.com because we want to play balancing act, like we did last time, but with a larger scale. We were firm believers that there is a gap between consumers and brands and both are right. It is matter of providing a platform where interaction can happen.
Whitelibra.com will now give out complete customer life cycle to brand. For consumer it means that they can blog their reviews, suggestions and grievances which goes to companies. Besides if there are cases, which need to go to consumer court, cases will move to court automatically after a stipulated time frame. In simple words, become member of whitelibra.com and anything related to consumer issue is taken care of in time bound manner. We have battery of lawyers and also we have created access for all conusmer courts to receive such cases which are not redressed by a brand.
For brands, it means getting complete market research on their products and services, retaining their customers and having a yardstick to measure their success. For the first time, customer service team would be able to reflect to the management, gaps in offerings of products or in marketing and demonstrate how they are emerging to be the biggest brand builders for the company. In addition, companies will be able to advertise their services, access complete info on consumers and make up sale and cross sale. There would be lead generation which your dealers would love you for. Now, you do not need to keep your mouth shut.
This is just to begin with, we have already worked out phase one and phase two to deliver more value to consumers and companies and in phase two, we will help companies with bad customers and arbitration. Companies will be able to rank consumers based on their track record. So in terms of size, we are now talking about connecting top management, media agency, PR agency, customer care, legal deptt of one company on the same platform with consumers and at back end all consumer courts are linked across the nation.
While we were struggling to survive in our previous birth and failed, we launched 2 more successful ventures using the same technological platform. www.saferindia.com with Dr. Kiran bedi on police reforms and www.campusyogi.com to connect all campuses with HR directly and do entire campus recruitment online. With these 3 properties, we are now well positioned to become leading Digital cross media company and there are few more properties to come this year.
www.whitelibra.com is live now and soon it will open up for everyone with new dresses and look and feel with more powerful functionalities.
No related posts.
Tax Information Network
of Income Tax Department
REFUND STATUS
Status of your tax refund
Permanent Account Number (PAN) ANSPR3415K
Assessment Year 2009-2010
Mode of Payment Reference Number Status Date* Speed Post Ref. no
Refund cheque CMPQ4690944 Others – Paper refund was cancelled or electronic credit rejected by the bank of the assessee with the reasons others. Contact your assessing officer for fresh release of refund. Apr 17, 2012 EA717338556IN
* The date corresponds to the status.
Online Tax Statement helps you in filing your income return, Click here for registration
Insist on Computerised Challan Counterfoil from bank for tax deposited.
© Copyright 2010 | National Securities Depository Limited (NSDL).
rasp. sir
I am nitin from rahuri in ahmednagar maharashtra
My airtel no:9970089402&9561519146-this number register ”nitin todmal name’s & also inform to you this number are DND ACTIVE
Pls chenge languge:is number par companey ke sms ate hai bina vajah balace kam hota hai maine kahi bar request bhi darj ki hai ki is no’ par ki vas sewa band kare bt no any input &also main apako batana chahta hoon ki abhi to 5days se comp.ni ke c.se ne call uthana hi band kiya hai agar companey hamari help nahi kar saktlo hai to mai aur kise batata
Pareshani ke liye sorry bt halat hi kuch aisi hai aur main kab tak burdash karu main to tang aya hoo?ap hi kuch kar sakate he…
Thank you
pls action now
thanks for help me ?
my no is: 9711087478 i have bought an instyler rotating instyler from vantage enterprises which is not working and i have realized that the company is fraud as when i contacted them for replacement of the good which is under warranty they repeatedly declined to help and give the address or customer care numbers. their no is 09920983989. my invoice no is:05072012-4
my chaque is bumps,then i want to help the consumer foram.Plz help me what can
i do this. I leave in kolkata.
Refund of Income tax for AY 2009-10 &AY 2011-12 is not done by ITO Bareilly for wants of my PAN ABMPL2526P issued by Aaykar bhawan Pune transferred to ITO bareilly.
@Colonel
Please file RTI with ITO to know more about your issue.
transfer of PAN ABMPL2526P from Aaykar bhawan pune to ITO Bareilly pending since jul 2009 no one is bothered.
I have order a product Eureka forbes nano vacuum cleaner on 22nd July 2012 on homeshop18. The product number is 914573489. In web site it written it will deliver on 6-7 days but it”s already 2 week but i have not receive the product.I have call customer care many time already raise ticket 4-5 but they are telling me wait another one week and not given proper response.
Dear sir, I deposited policy in misguide (IRDA dept wrong person ), Same person ( Mr. Risabh tripathi 07838779499) came call for IRDA dept, Say deposited policy for only 3month 10days, after automatics cancel & release Rs185000.
Sir, Deposit reliance policy
Reliance Life Insurance Co Ltd policy no 19245356 Rs 40000/-
After 15 days came phone Same person ( Mr. Risabh tripathi 07838779499) IRDA dept, Say deposited policy for only 56 days, after automatics cancel & release Kodak share benefit Rs 225000/- per annual for 10 years
sir, I am unable to continue this policy ,because my income is very less, & I deposit this policy on loan . I have no more money for deposit next installment
Kotak Mahindra old Mutual Life insurance Limited
Policy no 02377267 Rs 35000/-
Kotak Mahindra old Mutual Life insurance Limited
Policy no 02392606 Rs 45000/-
After 8 month came phone again your same amt short , if you deposit Rs 7300/- then release benefit.
I sent courier Rs 7300-
First Flight Courier
Consignment Number MJ0245893 27 April 2012 Rs 7300/- Short fill Amt
First Flight Courier
Sanjeev Kothori
D – 1092, Sector 63
Nodia -201301
UP
Sir, After 20 days phone came again say, your benefit fund release then cash deposit Rs 22700/- Vat & TDS amt.
First Flight Courier
Sanjeev Kothori
SANJEEV KOTHARI
ADD-D/42/221
SEC-63 NOIDA
PIN 201301
Sir, Mr Rishabh & company cheat, Misguide & 420 for me.
Totally cheat Rs 150000/-
I complain many time insurance company Relaince & Kotak Mahindra old Mutual Life insurance Limited .
But company give one line answer “ Your 15 days free looking period is off. No refund & cancel after 15 days reach policy
I request to u , please cancel both policy & reture my amt .
Details of person contact no.
Rishabh Tripahi 7838779499, Anil Bakshi 8459784311, Vikram Chauhan 8459083114, Mr Chakravart 8459019540 , Yogesh 8459166628, Unknow 8459069151, Atul Pathak 8459066652, Nitin Bhardwaj
I request to u,please help policy cancel & refund my amt.
Thank U
Achal Kumar Tewari
14/626 Murad ali Lane
Udaiganj
Lucknow
226001
9452462900
@Achal
You should complain to IRDA
Check complaint forms here: http://www.irda.gov.in/ADMINCMS/cms/frmGeneral_NoYearList.aspx?DF=frm&mid=14.4
I complain many time but came same ans . Your 15 days free looking period is gone. Company responsibly only 15 days after document reach, Policy no cancel & no any amt refund
To, Me vansraj me Mau district ka rahne wala hu, me kai logo ke prti complain kar raha hu, mere yaha ki bhikharipur or Nadwasrai ki bajar me khuli studio ki dukane bahut lut rahi he, 1rupee ka aaj bhi photo copy ghosi me ho jata he, lekin yaha par 2rupee lete he, or photo khichane ka 50rupee me 16 copy bnate he, lekin ghosi me 25rupee me 16 copy bana dete he, ye sab har ek customer se 2guna kma rahe. Ab me kuch studio ke naam batata hu, Bitto, Manish, Shrivastav, etc. Plz mera naam gopaniye rakhiyega, mera mobile no. 7800104171 he. Bhikharipur or Nadwasrai 2no Mau district me he pin code 275302, P.S-Ghosi.
Vansraj ki baat sahi sir, ji action lijiye.
Hello Mr. Batra, Trust you are dong well.
My New Samsung Note phone has been identified as Missing Vibrator by Service center on my first visit for a Ear Phone problem. I raised my concern over the quality of the product and asked service center to treat as Manufacturing fault because It is straight question on Samsung quality process.
Now its been a month my phone is with the service center only. I am asking for a regular update and via mail, as soon as i write Samsung support for an update they call me next day and gives me a plain assurance but now it is enough i do not see it moving a further.
I have lost my faith with the production as well as with the company and highly disappointed by their service network, dont wish to continue even further. I am asking for the refund.
A Suggestion by you on this would be highly appreciated.
Thanks,
Rahul
@Rahul
First step would be to raise your complaint on Samsung’s twitter (https://twitter.com/Samsung_India) and facebook account (https://www.facebook.com/samsung.mobiles).
If it does not help, file a complaint with consumer forum (http://core.nic.in/Default.aspx). You might take help from Akosha (http://www.akosha.com/) but they may charge some fees for it.
Sir
I have purchase medicine from a medical hall, I hv paying hin from cheque but shop ownwer is not accepts my cheque. how can i make complain against him
@Deep
Its not mandatory for a shopkeeper to accept cheque payment.
Bank Of Baroda Australian Dollar Demand Draft Issued Dishonored Returned Un Paid.
My Loss Because Of Bank Of Baroda Unprofessional & Dishonest Act In Australia Is Over 50 Lakhs. BOB Refused To Pay Even Interest & Our Compensation.
@Rekha
You should give a complaint in writing to bank manager. Or you may take a route as mentioned on this page: http://www.bankofbaroda.com/redressal_comps.asp
If bank does not help, file a complaint with RBI here: https://secweb.rbi.org.in/BO/precompltindex.htm
Sir, I am a military retired person, I had purchased a plot in mount vegas (near mount opera with an offer that life membership free for the plot holders to see the mount opera club, from sreemitra estates Pvt Ltd, bearing registry No 9396 with a development chage, compony promised to develop the mount vegas with 27 aminitties but even compony did not layout every proper road and street lights from 2004 to till now and componey change his office address from dilsuknagar to kharatabad the managing dir was NR Giridhar Kumar and Chief managing dir was MV choudhary both are sitting in khartabad (hyderabad). I can not built house in this condition and neither I can sell it kindly advise me what can I do and take legal action against the company and the defaulters persons.
0
HI , I have purchased flat In pune in dec-2009 which is registered on 01-Jan-2010.After many promised dates(Verbally Oct-10,written in agreement-Apr11,again got letter that due to unavailibilty of sand possession is delayed tillOct-11) finaly construction is completed in 2012July.I have cleared all dues (Final Disbursement,Mainatainance+Service Tax etc.) on 2-Aug-2012,on 10-Aug-2012 news broken out about VAT of maharashtra govt. and matter is in supreme court now.Builder is now asking for VAT and denying possesion without that. 1)Can builder deny possesion on matter subject to supreme court. 2)He is asking for Blank cheque\Gurantee on stamp paper against which possesion will be given , and he will enter amount of VAT on it when court decision came,but I am against it. 3)Can I go to Consumer Court and if yes how to lodge complaint against builder and also will like to know the consequences of the same.
Hope I will receive some answer soon.Thanks for taking time to read my query.
@Mahesh
Your query has been responded here: http://www.socialfinance.in/questions/3642/builder-denying-possesion-of-flat-on-issue-of-vat?page=1#3649
Hello sir mera name rishi me jalandhar ke ek agent se doha gaya tha.Agent ne mere se 65000 rupes liye the.2 year ka visa tha. Lakin company ne mujha 7 month me mujha bhej diya.Agent ne bola tha ke ager apko company jaldi bhej de to apko 50% money return donga..Lakin nahi diye.Agent ka name bhandari tv tawer ke pas traning senter hai.Mera mobile number8699930896.
Sir on 17 July 12, i made a ticket booked for my friend in Indigo airlines from Chennai to Guwahati.The date of travel is 17 nov 12 and the booking reference number is WL13LC. I made that booking by logging in their website using my login id. Rs3968/- has been charged from my credit card for this booking as per the details given below:-
Base Fare and Airline Fuel Charge Rs 3,735.00
Passenger Service Fee Rs 233.00
Total Price Rs 3,968.00.
Then on 11 Sep 12, i wanted to reschedule that journey from 17 Nov to 27 Nov 12. Then i logged in their site and changed the date of journey of my previous booking. I was asked to pay Rs 1350/- (Rs 950/- cancellation charges plus Rs 400 as difference of fare). when i proceeded with payment transaction using my credit card it got declined due to low credit limit of my credit card) so i could not successfully complete the booking. but my previous booking got cancelled. The next day i got a call from the airline that said that i had to pay the amount Rs 1350/- within 24 hrs and otherwise the amount i paid (Rs 3960/-) would be forfeited. Un fortunately i couldnt complete the transaction due to some personal problem. When i checked my account on the Indigo website i found my booking has been cancelled and no amount has been refunded or kept as a credit. When i checked the status of my booking reference, it was shown as “cancelled” and my entire amount, ie Rs 3968/- as been charged as cancellation charges.
Then i called their customer care, they told me that since i couldnt complete the transaction within 24 hrs the entire amount has been forfeited as per their rule. Infact I couldnt find any such rule in their site.
This is of course a case of cheat quoting some hidden rules,
Plz help me to get the refund from the airline. Advice me with further course of actions..
Securities and Exchange Board of India.
From: [email protected] [mailto:[email protected]]
Sent: 17 September 2012 08:13
To: sebiero
Subject: Complain Against The Bond Issued By SSNNL.
Sir,
it is my urgent letter seeking your valuable guidence,advice,suggestion and co-operation. I’m noting down my complaint in brief -
1) I purchased 2 bonds of ‘Sardar Sarovar Narmada Nigam Ltd’ in the year 1994 having issue price of Rs,3600/- each.
2) It was scheduled to be matured in the year 2014 with a maturity value (or face value as noted in the bond certificate) of 1,11,000/- each.
3) The bond had absolutely no option of redemtion at any point of time before maturity date i.e 11.1.2014 in any case from theirs side.
4) In the mean time, I came to know that they terminated the Bonds in the year 2008 paying the maturity value of Rs,50,000/- each instead of as commited Rs,1,11,000/- each on the basis of some ‘Act’ – conferred on them by the Government Of Gujrat.
5) I was not aware of it at all as how & when & at what basis it was done and what the ‘Act” was actually that had led them to commit such a breach of cotract to such an extent.
6) I have neither encashed the Bonds nor taken any step towards the recovery of the scheduled amount till date nor filed any case in any court.
7)My registration folio no is SN 321902, certificate nos.296396 & 296397 and distinctive nos. 296396 to 296397.
8) I’m hoping against hope and keeping my fingers crossed that I will definitely be provided with a correct guideline. what should I do in this circumstance toward solving out this problem? Huge shortfall of the money is really diverting me from the way I actually planned for.
9) I hope,my problem would be treated as if like I’m one of your family members.
10) I’m sending letters following this shortly.
Regards.
Sincerely yours-
Surojit Nandy.